Privacy Policy

Access Books / LNS Charity PRIVACY POLICY

Learning Never Stops – charity number 109571

This privacy policy sets out how Access Books, the publishing arm of the CALA education charity (referred to as LNS/CALA or ‘we’ in this document) uses and protects any information that you give us when you use this website. LNS/CALA is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. LNS/CALA may change this policy at any time by updating this page. You should therefore check this page from time to time to ensure that you are happy with any changes. This policy is effective from 31st March 2014.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to our projects

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping for reporting to our Trustees and funding agencies.
  • We may use the information to improve our projects.
  • We may periodically send promotional emails about new projects, or other information which we think you may find interesting using the email address which you have provided.
  • Occasionally, we may also use your information to contact you for research purposes. This may be by email, phone or mail. Additionally, such information may be used to customise the website according to user interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure suitable physical, electronic and managerial procedures have been put in place to safeguard and secure the information we collect electronically.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic and lets us know when you visit. Cookies allow web applications to respond to users. Thus, the web application can tailor its operations to user needs, likes and dislikes by gathering and remembering information about preferences.

We use traffic log cookies to identify which pages are being used to help us analyse data about webpage traffic and improve our website in order to tailor it to community needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

AB/LNS will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties we think you may find interesting. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of this information please contact us. If you believe that any such information we are holding is incorrect or incomplete, please contact us as soon as possible and correction will be made promptly.

For terms and conditions of use of this website please see separate page. Continued downloading of this website is an indication of your acceptance of our statements.


What data do we collect? Name & address, email address, telephone number(s) may be kept when you give them to us for contact purposes. IP addresses may also be logged when individuals access our website – although this data is not used to identify an individual, but rather to establish numbers and trends of those visiting our webpages.

Where do we store data? The only storage occurs on the charity’s computer and the unidentified data collected by Google Analytics stays with Google, who have their own policy and safeguards. Back-up hard copy is sometimes used for contact data.

How do we protect the data? The computer is fitted with anti-virus software and access is password protected; any hard copy files are kept at a secure private location. 

How long do we plan to keep the data for and why? We keep contact data only for information-giving so it remains on file only for as long as we operate the relevant activities. When the activities cease associated data is deleted. Electronic files are digitally cleaned / shredded; paper files are mechanically shredded. We never release any data to third party organisations.

Can people ask to be removed from our records and what happens? Following a written request, either by letter of email, the individual’s personal details will be permanently deleted from the electronic database and hard copy records within one month of receiving such notification

Responsible Persons: The Trustees – with operation of the policy delegated to the Hon Secretary

Systems used: Electronic database on a PC backed up by paper files

Policy followed: Data protection principles:The Charity is committed to processing data in accordance with its responsibilities under the GDPR.

End of Policy – Updated 24 May 2018